Waterproof Cruises

Expedition Cruise FAQ

Find frequently asked questions and expert advise about our expedition cruises and activities.

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Every trip is different. For each departure, the inclusions are listed on the 'dates and rates' page under: Rates include/exclude.
For the majority of our trips, flights are not included.
We advise all of our guests to take out a travel and cancellation insurance including coverage for evacuation and repatriation (up to USD 500.000).
We recommend you to book your own flight tickets.
If you prefer us to book your flights we charge a € 250 fee per flight booking.
Please note that quoted prices for flight tickets are always subject to availability. The final price depends on the available fare at the moment of booking.
The most important document needed is your passport. Please make sure your passport is valid for at least six months after your trip ends.
Approximately two weeks before your departure, and once all forms and final payments have been received, you will receive your travel documents and boarding pass by e-mail.
On all of the trips to Antarctica and the Arctic (Greenland/Spitsbergen/Franz Josef Land/North Pole), there will be a doctor on board. During our expedition cruises in Norway (winter whales of Norway and northern lights cruise) we don't have a doctor onboard but always stay relatively close to shore and civilization.
We always recommend to bring enough prescribed medication with you. Not only for during the trip itself but also some extra in case you experience any delays.
On most voyages there is no WIFI available. On some ships it is possible to purchase WiFi internet packages during on board. Telephone acces for personal use is not available and you will be out of reach of mobile networks most of the time (except from our Voyages in Norway). In case of an emergancy, the crew or expedition team can make contact with your family members if neccesary.
While traveling at sea there is always a chance you may get into rough seas and feel seasick. But once sheltered by islands or fjords, the water is usually calm and you won’t feel any ocean swell or heavy seas.
When travelling to Antarctica by ship, you will cross the Drake Passage which takes approximately 2 days. This ocean passage is known for it's rough water and high waves, which often causes guests to get seasick. However everyone reacts differently to these circumstances, and not all Drake Passage crossings are rough.
We recommend everybody going on an expedition cruise to bring preventative medications just in case you might feel seasick.
When you join an expedition (cruise) to Antarctica or the Arctic, you must be in good general health and able to walk some distance. If you join an excursion or landing, you must be able to get up and down the gangway from the ship to the water level to board the Zodiacs. Staff will assist you in and out of the boats. Ashore it can be slippery and rocky, therefore we recommend to be in good general health without any life-threatening conditions.
We try to get of the ship as often as we can. We do depend on the weather, ice and light condititons. Twice per day is common and more if conditions are favorable. Duration of the landings vary from site to site but during peak season operators need to stick to time limits from the authorities.
In Antarctica and the Arctic:
The recreational use of drones (or UAVs) is not allowed in the polar regions. This is to avoid guests to use drones to get closer to wildlife and disturb animals or other guests. There's also the risk of litter when a drone gets lost and cannot be retrieved from nature.
Use of drones for special purposes (e.g. scientific research or film making) may be requested but will only be approved if these fall within limits of regulations and guidelines.

In Norway:
New common European drone rules came into effect on 1 January 2021. In Norway you are allowed to fly in the 'open category' without applying for a permit. However, you must comply to several terms and conditions. Please find more information about flying your drone in Norway on luftfartstilsynet.no/en/drones/
As a valued Waterproof explorer you receive a 5% repeaters discount on any of our other cruises and expeditions!
We require a 30% deposit to confirm your booking. Once we have received your deposit, your reservation is confirmed and your place onboard guaranteed. The final payment is due 3 months prior to departure.
Always stay aware of the common tricks and phishing scams thieves use to obtain your sensitive information. Hackers may be trying to intercept, manipulate or impersonate our communications. Please be especially alert to suspicious emails or requests, especially those related to payments.

Please note that:
- We operate exclusively from the Netherlands.
- We always use the same bank account in the Netherlands and have no intention to change this.
-When making payments always use Waterproof Expeditions as the beneficiary with reference to your invoice number and/ or passenger name.

If you have any doubt as to the legitimacy of Waterproof’s communication, please do not click on any links or provide information before contacting us via another method, preferably by phone or whatsapp message. Above all, do not reply to the original fraudulent email.

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