Waterproof Cruises

FAQ & Expert Advise

Find frequently asked questions and expert advise about our cruises, expeditions and activities.

Contact us for more information & questions

General questions

What is included in the price of the expedition or cruise?

- Every trip is different, inclusions are listed at the dates and rates page under: rates include/exclude.

Do I need a travel insurance for a cruise or expedition?

- We advise all of our guests to take out a travel and cancellation insurance including coverage for evacuation and repatriation (up to USD 500.000).

What kind of documentation is required?

- The most important document needed is your passport. Please make sure your passport is valid for at least 6 months after your trip ends.

When do I receive my travel documents?

- Approximately two weeks before your departure, and once all forms and final payments have been received, you will receive your travel documents and boarding pass by e-mail.

Is there a doctor on the ship?

- On all of the trips to Antarctica and Arctic (Greenland/Spitsbergen/Franz Josef Land/North Pole), there will be a doctor on board. During our expeditions/cruises in Norway (winter whales of Norway and northern lights cruise) we don't have a doctor onboard.
- We recommend to bring enough prescribed medication with you. Not only for the cruise itself but also for your entire journey.

Will I get seasick while travelling to the polar regions?

- Antarctica: When travelling to Antarctica by ship, we will cross the Drake Passage. This ocean passage is known for it's rough water and high waves, which often causes guests to get seasick. However everyone reacts differently to these circumstances, and not all Drake Passage crossings are rough. We recommend you to bring preventative medications.
- The Arctic: While we are navigating between the Arctic islands we may get into rough seas. But once sheltered by islands or fjords, the water is usually calm and you won’t feel any ocean swell or heavy seas.

Do I have to be really fit to join an expedition to Antarctica or the Arctic?

- When you join an expedition to Antarctica or the Arctic, you must be in good general health and able to walk long distances. If you join an excursion or landing, you must be able to get up and down the steep gangway from the ship to the water level to board the Zodiacs. Staff will assist you in and out of the boats. Ashore it can be slippery and rocky, therefore we recommend to be in good general health without any life-threatening conditions.