Coronavirus (COVID-19) Company Update - 09 May 2022
After almost 2 years of not travelling we are happy to see the world is opening up for tourism again. We are aware that booking a cruise or expedition might be a little different than before. If you are making plans for a trip, our travel experts are ready to assist you. We will help you find the trip of your dreams and give you the peace of mind that your booking is flexible and secure in these changing times. Each of our cruises & expeditions is unique and has different terms and conditions. If your trip is cancelled we will do our utmost to offer a suitable alternative or a travel voucher.
Norway
Currently it is not required to be fully vaccinated to enter into Norway and we apply the same rules for our voyages. However, if you are tested positive for COVID-19, boarding is denied and no refund applies.
Please note that the situation may change again and it is each persons own responsibility to adhere to regulations of the entry rules of the respective countries. Not being able to adhere to these regulations is not the companies responsbility.
Other destinations
We strongly recommend to take out a cancellation insurance which covers Covid issues.
Vaccinations rules may vary for travel to other destinations such as Antarctica and the Arctic. Please contact us for the latest update for your specific trip.
Currently it is not required to be fully vaccinated to enter into Norway and we apply the same rules for our voyages. However, if you are tested positive for COVID-19, boarding is denied and no refund applies.
Please note that the situation may change again and it is each persons own responsibility to adhere to regulations of the entry rules of the respective countries. Not being able to adhere to these regulations is not the companies responsbility.
Other destinations
We strongly recommend to take out a cancellation insurance which covers Covid issues.
Vaccinations rules may vary for travel to other destinations such as Antarctica and the Arctic. Please contact us for the latest update for your specific trip.
The travel-restrictions upon entry into Norway have been lifted. The same rules as prior to the corona pandemic now apply.
Please note that the situation may change again and it is each persons own responsibility to adhere to regulations of the entry rules of Norway.
You can read the important information here: https://www.helsenorge.no/en/coronavirus/international-travels/
Please note that the situation may change again and it is each persons own responsibility to adhere to regulations of the entry rules of Norway.
You can read the important information here: https://www.helsenorge.no/en/coronavirus/international-travels/
If you are unable to travel due to a positive COVID-19 test, we will not be able to offer you a refund or rebooking to next year. In that case we recommend you check with your insurance company whether they cover this.
Please inform us immediately if you are unable to travel!
Please inform us immediately if you are unable to travel!
In case we need to cancel the operations of our Winter Whales of Norway expeditions or Winter Fjord Cruises due to the ongoing COVID-19 measures, we kindly offer you to rebook your voyage to another suitable date next season. This will be on board a similar ship and in the same type of cabin (subject to availability). Your deposit/payment will simply be transferred to the new voyage, and we will send you a new invoice reflecting the new dates and rates.
If you are unable to travel during the same period next season, we will offer you a travel credit. This credit will be valid for 2 years and you can use it for booking any new voyage with us.
We will personally inform all guests about the options to cancel or change their booking.
If you are unable to travel during the same period next season, we will offer you a travel credit. This credit will be valid for 2 years and you can use it for booking any new voyage with us.
We will personally inform all guests about the options to cancel or change their booking.
Our Winter Whales of Norway expeditions in 2022 are open for bookings. At the time of booking you only pay a deposit. The final payment is due 3 months before departure.
You can cancel your reservation up to 3 months before departure. Your deposit is non refundable.
If the voyage can’t take place due to corona measures in Norway, there are two options:
1) The travel date will be postponed to a date in the future.
2) The trip will be canceled by us and you will receive a voucher to use for booking a new trip.
If you cancel the trip yourself, our normal cancellation policy applies unless there are exceptional reasons for which we can ammend our policy.
Please note that additional products like flight tickets and local excursions are excluded from above conditions.
You can cancel your reservation up to 3 months before departure. Your deposit is non refundable.
If the voyage can’t take place due to corona measures in Norway, there are two options:
1) The travel date will be postponed to a date in the future.
2) The trip will be canceled by us and you will receive a voucher to use for booking a new trip.
If you cancel the trip yourself, our normal cancellation policy applies unless there are exceptional reasons for which we can ammend our policy.
Please note that additional products like flight tickets and local excursions are excluded from above conditions.
The safety and well-being of our guests and crew continues to be our top priority. We are in close contact with the ship operators and we receive up to date details on the specific measures that will be taken to ensure your health and safety on board. This might include changes to the embarkation and disembarkation process, number of passengers on board, additional health checks, special cleaning of cabins and public areas, medical care on board and options for evacuation.
In response to the outbreak, several expedition cruise operators have introduced risk-free (re)booking and cancellation policies. This often means lower deposits, delayed final payments and the opportunity to change your booking up to just days before departure, without charge.
Contact us for up to date information and details for the voyage you have in mind.
Contact us for up to date information and details for the voyage you have in mind.
The safety and well-being of our guests and crew continues to be our top priority. We receive regular updates from our partners and ship operators about the specific measures that will be taken to ensure your health and safety.
For travel to Antarctica, these measure are being coordinated by IAATO (International Association of Antarctic Touroperators), of which Waterproof Cruises & Expeditions is a member. For travel to the Arctic region we will follow the AECO (Association of Arctic Expedition Cruise Operators) guidelines.
Keep in mind these might include changes to the embarkation and disembarkation process, number of passengers on board, additional health checks, special cleaning of cabins and public areas, medical care on board and options for evacuation.
For travel to Antarctica, these measure are being coordinated by IAATO (International Association of Antarctic Touroperators), of which Waterproof Cruises & Expeditions is a member. For travel to the Arctic region we will follow the AECO (Association of Arctic Expedition Cruise Operators) guidelines.
Keep in mind these might include changes to the embarkation and disembarkation process, number of passengers on board, additional health checks, special cleaning of cabins and public areas, medical care on board and options for evacuation.
We always advise you to take out a good travel and cancellation insurance. Make sure to review whether your insurance covers medical expenses, evacuation and other expenses in case of COVID-19 infection.
For our voyages to Northern Norway, travel and cancellation insurance are mandatory.
For our voyages to Northern Norway, travel and cancellation insurance are mandatory.